ISO 9001:2015 Quality management systems — Requirements (ISO 9001) is the most recognized quality standard in the world. It defines the requirements for a quality management system (QMS) and is designed to help organizations meet the needs of their customers by consistently delivering quality products and services that meet regulatory requirements.
It is part of the ISO 9000 series of quality standards that describe the fundamental concepts and principles of an effective QMS. ISO 9001 is the only standard in the ISO 9000 family that can be certified. With more than one million certificates issued in 190 countries around the world, ISO 9001 is also the most popular of the more than 22,000 ISO standards currently in force.
ISO 9001 requirements; Voluntary certification
Although more and more organizations in all sectors require their suppliers to be ISO 9001 certified to guarantee the quality of their products and services, ISO 9001 is purely voluntary and does not imply any contractual, legal or statutory obligation. ISO 9001 offers recommendations, not regulations.
The benefits of making ISO9001 certificate are many, including improved corporate image and reputation, global recognition and, in most industries with expensive products and services, the ability to do business. Despite this, many organizations perceive certification as a daunting task and decide to forego the stress and difficulties associated with it. Instead, many consider mere compliance sufficient. This is often the case for organizations that are unable to bear the cost of certification or those that do not have the time or resources to handle the rigors of the audit process.
ISO certification; QMS against ISO 9001 is difficult
Although ISO certification requires organizations to submit to an external audit conducted by an independent auditor appointed by a JAS-ANZ (Joint Accreditation System of Australia and New Zealand) accredited certification body, compliance with ISO 9001 accreditation requires no such thing.
Certifying your QMS against the ISO 9001 standard may therefore seem difficult, but becoming ISO 9001 compliant requires just as much substantive work. The only difference is that compliance is not about ISO audits and all the work they entail.
ISO 9001 Quality Management System; Standard requirements for a QMS
Being ISO 9001 compliant simply means adhering to the requirements of ISO 9001, bypassing the process of validation by a certification body of said compliance through a series of audits. An organization is deemed to be ISO 9001 compliant when its processes comply with the standard’s requirements for a QMS. In a way, it can be said that compliance is primarily about operational improvement, while certification is about the same thing, in addition to the reputational and financial benefits that come with the fact that the International Organization for Standardization (ISO) validates compliance with their trusted organization. seal of approval. That’s not to say organizations that opt for compliance over certification don’t care about these benefits. Quite the contrary. They simply chose to let their work speak for itself. To get acquainted with ISO 9001 definition we suggest you read the corresponding article.
ISO 9001 Quality Management System; 7 guiding principles
Overall, the organization seeking certification and the one solely concerned with compliance will both need to go through the process of implementing a comprehensive quality management system and establishing policies, procedures and processes that meet the requirements of the standard. The only difference between ISO certification and ISO compliance comes down to the type of audit ultimately opted for. Organizations seeking to comply with the ISO standard will need to self-audit to ensure that their QMS implementation is effective and compliant with the standard’s requirements, while certification applicants will go through a formalized validation process independent, known as a certification audit.
Whichever option your organization chooses, to comply with the requirements of ISO 9001, it must adhere to the following seven guiding quality management principles:
Client orientation; Develop more costs
Meeting customer requirements and exceeding their expectations should be the primary concern of an organization. To do this, he must first understand their needs. By being mindful of existing customer needs, organizations will be able to predict their future needs over time and capitalize on every opportunity to create more value for them. This will in turn lead to better customer retention and lasting success.
Leadership; Work cohesively and create a sense of unity
To ensure that an organization’s policies, strategies, resources and processes work together cohesively, its leadership must promote a sense of unity of purpose and direction among the workforce to foster a climate where everyone is committed to achieving their quality objectives.
Commitment of people; The need for appreciation
Studies show that engaged employees are 17% more productive. To keep their employees engaged, organizations need to give them the recognition they deserve and empower them by ensuring they have the skills to perform their jobs effectively.
Process approach ; Embedded participation
This principle recommends that organizations configure their processes so that they operate as a complete system and in an integrated manner.
Improvement; Internal and external reactions
Successful organizations are those that position themselves on a continual improvement path to ensure that performance levels are maintained and improve their ability to respond to new opportunities, both internal and external.
Evidence-based decision making; iso 9001:2015
Decisions based on analyzing data and evaluating information are more likely to produce desired results.
relationship management; Increase inflow
To ensure continued success, organizations must cultivate healthy relationships with interested parties, such as vendors and partner networks, to enhance their impact on their performance.